The Pickle Jar

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Refund Policy for The Pickle Jar Brand

Thank you for shopping at The PickleJar Brand (“we,” “our,” or “us”). We strive to provide you with the best products and service, and we understand that there may be instances where you need to request a refund. This Refund Policy outlines the terms and conditions for requesting and receiving refunds for our products. By making a purchase from us, you agree to the practices described in this policy.

1. Eligibility for Refunds:

We offer refunds under the following conditions:

  • Damaged or Defective Products: If you receive a product that is damaged, defective, or materially different from what you ordered, you are eligible for a full refund or a replacement. Please provide photographic evidence of the issue when contacting us.
  • Order Cancellation: If you wish to cancel your order before it has been shipped, you may be eligible for a full refund. Please contact us as soon as possible to initiate the cancellation and refund process.

2. How to Request a Refund:

To request a refund, please follow these steps:
  • Damaged or Defective Products: Contact our customer support team at thepicklejar.official@gmail.com within 48hours of receiving the product. Include your order number, a description of the issue, and relevant photographs.
  • Order Cancellation: If you wish to cancel an order, please contact us at thepicklejar.official@gmail.com as soon as possible. Include your order number and the reason for cancellation.

3. Refund Process:

Upon receiving your refund request, we will review the information provided and assess the eligibility for a refund. If your request is approved:

  • For Damaged or Defective Products: We will offer you a choice between a full refund to your original payment method or a replacement of the product, subject to availability. Refunds will be processed within [number of days] days of approval.
  • For Order Cancellations: If your order is eligible for cancellation, we will issue a full refund to your original payment method. Refunds will be processed within [number of days] days of cancellation approval.

4. Contact Us:

If you have any questions, concerns, or requests regarding refunds or this Refund Policy, please contact us at thepicklejar.official@gmail.com 

 

5. Changes to Our Refund Policy:

We may update this Refund Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes.

By making a purchase from The Pickle Jar Brand, you agree to the terms outlined in this Refund Policy.

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